Author Archives: sim

Reality Check on Autonomous Cars

Not a week goes by without someone extolling the imminent virtues of autonomous vehicles. It’s gotten to the point where some see them solving pretty much everything. Which, obviously, they’re not going to do – so let’s take a quick … Continue reading

Posted in Culture, Technology | Tagged , , , | Leave a comment

The New Media Diet

It’s news to nobody that the news and media industry has gone through, and continues to go through, some tough times. Whether as a result or a cause of it, most content today – excuse my French – sucks. The … Continue reading

Posted in Books, Building, Management, Personal, Psychology | Leave a comment

The Real Reason Why Customer Experience Matters

You’ve heard all about how customer experience or CX is critically important. But if you look around you, bad CX (and its cousin, bad UX) are so ubiquitous it begs the question whether it’s really that important. I mean what’s … Continue reading

Posted in Business | Tagged , , , , , , | Leave a comment

Are you really data-driven?

Many companies and even individuals pride themselves on being data-driven. Or at least that’s what they claim – it is however clear many are data-driven only when it fits their preferred narrative or their view of how the world works. … Continue reading

Posted in Business, Culture | Tagged , , , , , , , , | 1 Comment